Pear Support
How can we help?
Questions, bugs, broken links, or feedback about Pear are welcome.
Contact support
The fastest way to reach Pear support is by email. When reporting a bug, include your browser version and a short description of what happened. Avoid sending private or sensitive URLs unless they are necessary to reproduce the issue.
Email Pear SupportQuick answers
Does Pear upload my links?
No. URL cleaning is processed locally in the extension.
Why did Pear leave a parameter in a URL?
Pear uses a safe-by-default approach and avoids removing ambiguous parameters that may be required for the page to work.
Can I add my own tracking parameters?
Yes. Pear includes local settings for custom tracking parameters and per-site exclusions.
How do I report a site that breaks after cleaning?
Email the support address with the domain and, when safe to share, an example URL. You can also exclude that site in Pear's settings.